HELP CENTER

HELP CENTER

RECREATIONAL FAQ

Common Questions

Are you open for recreational marijuana sales?

We are not open for recreational sales yet, but hope to be very soon. If you would like to stay updated on the opening date, please select the “Join Now” button below and sign-up for our mailing list or follow us on Instagram!

What are your hours of operation?

  • South Portland, Maine: Hours will be announced soon
  • Waterville, Maine: Hours will be announced soon

Where are your dispensaries located?

  • South Portland Dispensary: 198 Maine Mall Rd. South Portland, ME
  • Waterville Dispensary: 20 Industrial Street, Waterville, ME

I heard that marijuana was recently legalized in Maine for all adults—do I still need a medical marijuana card to visit Theory Wellness?

As a recreational visitor, you need a valid license, passport, or government issue ID to enter our facilities in South Portland and Waterville.

Am I allowed to bring my child or children into the dispensary with me?

We do not allow infants, children or any individuals into the dispensary who are under the age of 21.

What do I need to bring to the dispensary?

If you are visiting our South Portland or Waterville dispensaries as a recreational customer, you will also need a valid government-issued photo ID such as a driver’s license, passport, state ID, or military ID. You must be 21+ years of age to purchase cannabis.

How can I pay for marijuana?

Theory Wellness accepts cash and debit cards. We do not accept credit cards or Apple Pay or pin-based gift cards.

Do you sell wholesale to other dispensaries?

We do wholesale to other dispensaries and cannabis processors. If interested, please click here for more information.

Does Theory Wellness offer a marijuana delivery service?

We do not offer a recreational marijuana delivery service at this time.

I am interested in joining the Theory Wellness team — are you hiring?

Please see our careers page on Indeed for current employment opportunities to work at one of our marijuana dispensaries here in Maine.

I need some recommendations, where can I get some assistance?

If you need product recommendations or assistance in choosing a product, feel free to text us at either of our stores:

  • South Portland: (207) 707-1626
  • Waterville: (207) 606-7175

Identification

What form of ID do I need to purchase recreational marijuana?

You need a government-issued ID for age validation. Acceptable forms of ID to purchase recreational marijuana include a driver’s license, Passport, State ID card, or military ID. Please note that we cannot accept expired forms of identification for legal marijuana sales. You must be 21+ years of age to purchase recreational marijuana.

Do I need a medical marijuana card?

You do NOT need a medical marijuana card at our Great Barrington dispensary to purchase marijuana for recreational use. You will only need a valid license that verifies that you are 21+ years of age. However, if you would like to become a medical marijuana patient, you can learn more about doing so here.

Pre-Order

Why pre-order?

Pre-ordering is a recommended method of purchasing cannabis with us at either location. By using our pre-order system, you can select the time of pick-up and expedite your visit to either location. We cannot change a pick-up time once an order has been placed.

How does it work?

It’s simple! When we open, head to either our South Portland or Waterville online menus and pick out the products you’re interested in. When your cart is full, head to the checkout and fill out the required information including your name (as it is listed on your ID), birthday, and cell phone number. From there, we’ll send you the following text messages:

  • Your order has been received
  • Your order has been confirmed
  • Your order is ready for pick-up

When you arrive, you’ll be asked to show your pick-up text.

Do I pay online?

No, you will pay, with cash or debit, when you come to pick up your order.

How far in advance can I order?

We offer 24-HR ordering and same day pick-ups. Orders placed after 9 PM are available for pick-up the following day, while all other orders must be picked-up the same day they were placed. At this time, we are not holding any orders overnight. We cannot make changes once an order has been placed.

Products & Purchasing

Am I allowed to purchase recreational marijuana if I don’t live in Maine?

Yes, you can purchase recreational marijuana at our dispensaries in South Portland and Waterville with a government-issued ID that verifies you are 21 or older. Valid forms of identification include driver’s licenses, passports, or military IDs.

How much recreational marijuana or how many recreational marijuana products am I allowed to purchase per visit?

Recreational marijuana customers may legally purchase up to two and a half ounces of cannabis that includes no more than five grams of concentrate, whether sold alone, contained in an inhalant delivery system, or contained in edible marijuana products.

How strong are the recreational marijuana products?

Recreational marijuana products range in strengths and dosages. Everyone responds differently to marijuana as there is no consistent measurement of effects. We encourage all new customers to start low and go slow to learn how it affects them and to become familiar with their consumption limits. Don’t be shy asking for help at the dispensary – our highly trained staff will answer any questions you may have.

Will there be discounts on recreational marijuana?

Yes, we will be running a series of promotions, discounts and specials. If you would like to learn more, we’d encourage you to sign up by selecting the “Join Now” link below and designating your preferred store.

Are you cash only?

Nope, we also take debit cards as an alternate form of payment. We do not accept credit cards or Apple Pay!

Consumption

Where am I allowed to consume recreational marijuana products?

Consumption of recreational marijuana may only occur in privately designated areas where smoking and/or vaping is allowed. This does not include Theory Wellness (South Portland or Waterville) dispensaries. Please keep in mind that public consumption of marijuana may result in fines.

Transportation

What are the rules for transporting recreational marijuana products?

Transporting recreational marijuana is similar to transporting alcohol wherein you cannot have an open container of recreational marijuana or marijuana products in the passenger area. An “open container” is defined as having a package with a broken seal or a package from which contents have been partially removed.

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